Privacy policy

Privacy Policy

This Website (hereinafter the "Website") is published by BYNACHT GMBH, hereafter “BYNACHT” (owners of the BYNACHT® brand), a company incorporated in Germany, registered under number HRB138593

The office address Germany is: BYNACHT GMBH, Hallerstrasse 70, 20146 Hamburg, Germany

 

BYNACHT® undertakes to protect the privacy of all users of its Website, whether registered as users or as a guest and all clients of BYNCHT® cosmetic skincare products. It undertakes to ensure that the collection and processing of your data be carried out in accordance with the General Data Protection Regulation (GDPR).

 

This privacy policy ("Privacy Policy") explains how BYNACHT®, and its affiliates, may use the personal information of the Visitors and the Clients. It provides information about the procedures implemented in the collection and use of your data, as well as the options and rights to which you are entitled. By accessing, browsing or otherwise using our website, you accept this Privacy Policy, without limitation or qualification. 

 

If you do not accept this Privacy Policy, you may not be entitled to use fully our website function, or the services said website offers. 

 

Your personal information

 

Each Visitor or Client may, at his/her option, provide BYNACHT with personal information, in order for BYNACHT to (i) be able to proceed to the checkout of purchases, (ii) better understand our customers’ needs, and (iii) marketing purposes to better understand visitors’ expectations, and to provide information on BYNACHTs products or services to visitors who have opted for receiving such information. If the visitor has notified BYNACHT that he/she does wish to receive any details of BYNACHT® products or services, BYNACHT may contact the visitor by email or post to provide the visitor with details of BYNACHTs products or services or any other information which BYNACHT believes may be of interest. 

 

What information do we collect?

 

  • Identification and contact information (including but not limited to email, mobile number etc.);
  • Payment information;
  • Demographic information (such as gender or birthday- date and month);
  • Preferences and interest (for your replenishment order for instance);
  • Skin related information; Skin condition information
  • Information about your purchases;
  • Information about your browser and browser behavior

 

There are different levels of information collecting depending on the action you are taking on the website: 

 

If you place an order, we collect: 

  • Email; 
  • Name; 
  • Billing Address; 
  • Delivery Address; Shipping Adress
  • Telephone; 
  • IP address

 

If you sign in to create an account, we collect:

  • Email address; 
  • First and last name;
  • Password (we can not access that information).
  • Birthday

 

If you sign to receive our newsletter, we collect: 

  • Email address
  • Birthday

 

If you visit our website, we store session information through a cookie: 

  • Address; 
  • Device ID; 
  • Session token;
  • Referring website. 

 

Personal data can also be collected when participating in a quiz or when communicating with our customer service department (in particular thought the Chatbot).

 

How are the information collected? 

  • Directly by us
  • By some of our partners for the process or your order: Braintree, Content Square and UPS

 

How do we use the information collected and how long your information remains retained?

Your personal information will not be kept in a form that allows you to be identified for any longer than is considered necessary by BYNACHT to achieve the purposes for which they have been collected or processed or as it is established in the applicable laws and regulations related to data retention periods. We subsequently anonymize or delete the personal data, except when we need to retain such personal data until the expiry of the legally prescribed period as evidence for civil-law actions which may not exceed five (5) years.

In case of judicial action initiated, personal information may be stored until the end of said action, including any appeal period. 

The purposes and corresponding retention periods are:

 

Who do we share your information with?

 

The recipients of the data are:

  • BYNACHT, its subsidiaries, affiliated companies;
  • Our service providers and sub-contractors, in particular for the purposes of processing your payments;
  • Our insurance company, in the event of claims;
  • The competent authorities, upon request only, in order to meet legal requirements.

 

Besides, we may link to third party sites or services BYNACHT does not control and which are governed by their own third-party policy.

 

This policy does not apply to those third-party sites. We strongly advise you to check the privacy policies of all third-party site you visit to find out they treat your personal information.

 

UNZER Privacy Policy

UNZER is our secure payment partner, which is responsible for holding and automated handling in a secure environment the information relating to each order, including bank card details.

General information on UNZER can be found here: www.unzer.de

 Your personal data is handled in accordance with applicable data protection regulation and in accordance with the information in UNZER privacy policy.

 

UPS Privacy Policy

UPS is our delivery partner and may access to your information in order to provide delivery services and bring your order to its destination.

General information on UPS you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in UPS’s privacy policy.

 

How is your information stored?

We are particularly mindful to ensure appropriate protection and security of our Information Systems. Specific tools allowing us to detect security breaches have been implemented. The implementation of such tools may incidentally entail access by our security services to personal data. This data will be collected and processed for the exclusive purpose of managing the security breach and, in accordance with applicable data protection regulations.

 

Your rights

In accordance with the applicable data protection regulations, you may withdraw the consent that you have previously given at any time.

You may also refuse, at no cost, to be contacted by BYNACHT, in which case he/she will no longer receive details on BYNACHT products or services.

You may access your personal information, have said data rectified, under certain conditions object to its processing or have it deleted. You may also request a copy of all information BYNACHT hold about you in a format compatible and structure that allow you to exercise your rights.

You also have the right to restrict the processing of your personal data and the transfer of said data to third parties.

Lastly, you are entitled to establish guidelines relating to the use of your personal data after your death.

You may exercise the above-mentioned rights at any time by contacting our Data Protection Officer through our Customer Services team here: legal@bynacht.com

If, after having contacted us, you believe that your rights regarding your data have not been respected, you may file a claim with your relevant local authority.

 

Cookies

Cookies may be stored on visitors’ devices at the time of their connection to the Website. Cookies are small data text files that are used by websites to simulate a continuous connection to that site, enhance the visitor’s browsing experience and will be necessary for visitors to complete their purchase session on e-commerce sections of the Website. Visitors may set their browser to disable cookies.

 

What kind of cookies do we use?

Acceptance of cookies

Except for functional or security cookies, the use of cookie on a Device depends on the user’s choice, which can be made and modified freely at any time. 

 You can manage cookies by setting your browser to accept or reject cookies on your device, either globally or cookies by cookies. Settings that you make may change your internet browsing capacity and may alter your ability to access to certain services that require the use of cookies. We cannot be held liable for the minimized access to our services as a result of cookies you previously deleted or rejected. 

 

Security

Security measures have been employed to ensure security and confidentiality of your data. However, you acknowledge that BYNACHT Regenity does not control the transfer of data over telecommunication facilities including the Internet. Therefore, BYNACHT Regenity warns you against any potential risk involved by the use of the Internet in this respect.

 

Protection for Children

This is a general audience website which is not designed or intended to collect personal information from users under the age of 16. When we become aware that personal information from a child under 16 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.

 

Modifications to Privacy Policy

BYNACHT hereby informs visitors that this Privacy Policy may be modified at any time. As soon as they are displayed online, each visitor who accesses the Website is deemed to have accepted these modifications without restriction. It is therefore the visitor’s responsibility to read this Privacy Policy prior to browsing the Website.

 

Contact us

If you have any questions about our privacy practices, you may contact us at: info@bynacht.com